Terms of Service

Last Updated: January 2025

These Terms of Service ("Terms") govern your access to and use of FlowraHub's website and educational platform. By accessing our website or enrolling in courses, you agree to be bound by these Terms.

1. Acceptance of Terms

By using FlowraHub's services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use our services.

2. Description of Service

FlowraHub provides online IT courses and educational content through our website platform. Our services include:

• Access to video lectures and course materials
• Interactive quizzes and assignments
• Discussion forums and community features
• Course completion certificates
• Customer support and technical assistance

3. User Eligibility

By creating an account, you represent and warrant that:

• You are at least 18 years old or have parental consent
• You have the legal right to enter into these Terms
• You are not prohibited from using our services in any jurisdiction
• The information you provide is accurate and complete

4. Account Registration and Security

4.1 Account Creation

You are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate information during registration and update it if changes occur.

4.2 User Responsibility

You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or security breach.

4.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms without prior notice.

5. Intellectual Property Rights

5.1 Course Content

All course materials, videos, lectures, and content are owned by FlowraHub and are protected by copyright and intellectual property laws. You have a limited license to view and use this content for personal, non-commercial educational purposes only.

5.2 Restrictions

You may not:

• Reproduce, distribute, or transmit course materials without permission
• Modify, translate, or create derivative works
• Remove copyright notices or attribution
• Use materials for commercial purposes
• Attempt to reverse engineer or decompile any software

6. User Content and Conduct

6.1 User-Generated Content

By posting content on our platform, you grant FlowraHub a non-exclusive license to use, reproduce, and distribute your content.

6.2 Prohibited Conduct

You agree not to:

• Post offensive, abusive, or harassing content
• Share personal information of others without consent
• Engage in spam or commercial solicitation
• Violate any laws or regulations
• Attempt to hack or interfere with our systems
• Impersonate other users or individuals

7. Enrollment and Course Access

7.1 Course Enrollment

Upon enrollment, you receive access to course materials for the specified duration. Access is personal and non-transferable.

7.2 Course Modifications

We reserve the right to modify course content, schedules, and instructors with reasonable notice. Significant changes will be communicated to enrolled students.

7.3 Access Duration

Most courses provide lifetime access to materials. Some courses may have specified access periods. Check individual course pages for details.

8. Payment and Refunds

8.1 Payment Terms

You agree to pay the stated course fees through our secure payment system. All payments are final unless you qualify for a refund.

8.2 Refund Policy

We offer a 14-day money-back guarantee for course enrollments. To request a refund, contact support@flowrahub.com within 14 days of enrollment.

8.3 No Partial Refunds

Refunds are for the full course amount. No partial refunds are issued for partial completion.

9. Certificates and Achievements

9.1 Certificate Issuance

Certificates are issued upon successful completion of course requirements and passing the final assessment.

9.2 Certificate Validity

Certificates are valid indefinitely. However, FlowraHub reserves the right to revoke certificates obtained fraudulently or through academic dishonesty.

10. Limitation of Liability

FlowraHub is provided on an "as-is" basis. To the maximum extent permitted by law:

• We disclaim all warranties, express or implied
• We are not liable for indirect, incidental, or consequential damages
• Our liability is limited to the amount you paid for the course
• We are not responsible for delays or interruptions in service

11. Warranty Disclaimer

FlowraHub is provided without warranties of any kind. We do not warrant that:

• The service will be error-free or uninterrupted
• Results or employment outcomes are guaranteed
• Courses will meet your specific goals or expectations
• Third-party services are reliable or secure

12. Indemnification

You agree to indemnify and hold harmless FlowraHub, its officers, employees, and agents from any claims, damages, or costs arising from your violation of these Terms or misuse of the platform.

13. Termination

FlowraHub may terminate your access immediately if you:

• Violate these Terms of Service
• Engage in illegal or harmful conduct
• Attempt to harm our platform or users
• Fail to pay for services

14. Modification of Terms

We may modify these Terms at any time. Significant changes will be communicated via email or prominent notice. Your continued use of the service constitutes acceptance of modified Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Thailand. Any disputes shall be resolved in the courts of Bangkok, Thailand.

16. Contact Information

For questions about these Terms, contact us at:

• Email: legal@flowrahub.com
• Address: FlowraHub, 123 Tech Park Avenue, Bangkok 10110, Thailand
• Phone: +66 (812) 345-678