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Cookie Policy

Last Updated: January 2025

FlowraHub ("we," "us," "our," or "Company") uses cookies and similar tracking technologies on our website and platform to enhance your experience, understand how you use our services, and improve our offerings.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information about your browsing activity and preferences. Cookies can be either "session cookies" (deleted when you close your browser) or "persistent cookies" (stored for a longer period).

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functionality such as:

  • User authentication and login functionality
  • Session management
  • Security and fraud prevention
  • Basic site navigation

2.2 Analytics Cookies

These cookies help us understand how you use our website, including:

  • Pages you visit and how long you stay on each page
  • Links you click on
  • User engagement metrics
  • Traffic sources and user flows

2.3 Preference Cookies

These cookies remember your settings and choices, such as:

  • Language preference
  • Theme selection (light/dark mode)
  • Accessibility preferences
  • Volume settings for videos

2.4 Marketing Cookies

These cookies track your activity to deliver personalized advertisements and marketing content. They may include:

  • Advertising preferences
  • Remarketing information
  • Social media integration data

3. Cookie Table

Cookie Name Type Purpose Duration
sessionid Essential Manages user sessions Session
auth_token Essential User authentication 30 days
_ga Analytics Google Analytics tracking 2 years
_gid Analytics Google Analytics session ID 1 day
theme_preference Preference User theme selection 1 year
language Preference Language preference 1 year
marketing_id Marketing Personalized advertising 6 months

4. Third-Party Cookies

We may allow third-party service providers to place cookies on our website for analytics, advertising, and functionality purposes. Third parties that may set cookies include:

  • Google Analytics: For website traffic analysis
  • Payment Processors: For secure transaction processing
  • Social Media Platforms: For social integration
  • Advertising Networks: For targeted advertising

5. How to Control Cookies

5.1 Browser Settings

Most browsers allow you to control cookies through settings. You can:

  • Accept all cookies
  • Accept cookies only from trusted sites
  • Reject all cookies
  • Delete cookies after each browsing session

5.2 Cookie Management Tools

You can use third-party cookie management tools to manage and delete cookies from your device.

5.3 Opt-Out Options

You can opt out of specific types of cookies:

  • Google Analytics: Use the Google Analytics Opt-Out Browser Add-on
  • Marketing Cookies: Manage preferences in our cookie consent banner
  • Cross-Site Tracking: Enable "Do Not Track" in your browser

6. Impact of Disabling Cookies

Please note that disabling cookies may impact your experience on our website:

  • You may not be able to log in or stay logged in
  • Your preferences may not be remembered
  • Some features may not function properly
  • Our analytics may not work effectively

7. Flash Cookies and Local Storage

We may use Flash cookies (Local Shared Objects) or browser local storage for certain functionality. These work similarly to cookies but may not be deletable through standard browser settings. You can manage these through your Flash Player settings or browser developer tools.

8. Pixels and Web Beacons

We may use transparent pixels (web beacons) to track user activity. These small, invisible images help us understand how users interact with our content and emails.

9. Data Retention

Cookies are retained based on their type and purpose:

  • Essential cookies: Until the end of the browsing session or when explicitly deleted
  • Analytics cookies: Typically 2 years from the date set
  • Preference cookies: Up to 1 year
  • Marketing cookies: Up to 6 months

10. Privacy and Data Protection

Cookies may contain or help us identify personal information. Please refer to our Privacy Policy for details on how we handle personal data collected through cookies.

11. Consent and Cookie Banner

Upon your first visit, we display a cookie consent banner. By selecting "Accept Cookies," you consent to our use of all cookie types. You can manage preferences at any time.

12. Changes to Cookie Policy

We may update this Cookie Policy to reflect changes in technology, law, or our practices. Updates will be posted on this page with a new "Last Updated" date.

13. Legal Basis

We use cookies based on:

  • Consent: For marketing and preference cookies
  • Legitimate Interest: For analytics and functionality
  • Legal Obligation: When required by law

14. International Users

If you are located in the European Union or other regions with specific data protection laws, our cookie practices comply with those regulations, including GDPR requirements.

15. Contact Us

If you have questions about our Cookie Policy, please contact us at:

  • Email: privacy@flowrahub.com
  • Address: FlowraHub, 123 Tech Park Avenue, Bangkok 10110, Thailand
  • Phone: +66 (812) 345-678

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Email: support@flowrahub.com

Phone: +66 (812) 345-678

Address: Bangkok, Thailand 10110

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FlowraHub is a professional IT training platform. This website is for informational purposes only.